Loan Servicing Solution
The Loan Servicing Solution is built on DPR core technology and benefits from the same powerful components for workflow, rules management, product management, document management and payment calculations. Fully compatible with the existing DPR Origination platform, the Loan Servicing Solution provides a back office portal for the day to day administration and special servicing of live mortgage loan accounts.- Calculation and collection of monthly payments
- Arrears management
- Loan pooling and accounting for securitisation transactions
- Early repayment
- Internal and supervisory reporting
Account Structure
Loan accounts are structured with multiple segments (sub-accounts) per account, supporting complex segmented loan products. Accounts can be associated with multiple customers, and conversely customers may be associated with multiple loan accounts. Loans can be grouped into portfolios to facilitate portfolio level reporting, and pooled for securitisation purposes.Service Agent Portal
The tabbed Service Agent Portal interface provides quick and clear access to all account data and loan segments. Summary data can be viewed at portfolio, customer and loan level. A powerful search tool quickly helps to locate the required information. Other tabs provide access to payments, fees, account transactions and documents.Reporting
Loan performance reports can be generated to meet investor and regulatory requirements.Process Control
A fully audited role based workflow underpins all operations within the servicing system. Additionally, The DPR Rules Processing Engine evaluates each step of a workflow activity and applies the relevant rules and policies that have been defined providing extensive possibilities for process automation.We invite you to contact a member of our team to discuss your requirements and arrange a demonstration of our system.
